Consumer Information
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Each year, schools must provide to enrolled students a notice containing a list of the consumer information it must disseminate, and the procedures for obtaining this consumer information. Schools must also provide notice of student rights under the Right to Know and Family Educational Rights and Privacy Acts. The primary method of disseminating consumer information to students is through the college catalog, student handbook, and guide to financial aid. In addition, information is also distributed via electronic email, and the SWC website.
Availability of Employees for Information Dissemination
The following personnel at Southwestern College will be available to provide information in their respective areas upon request:
- Admissions: Dru Phoenix, email: druphoenix@swc.edu, Phone: (505) 467 6815
- Financial Aid: Financial Aid Administrator, email: financialaid@swc.edu, Phone: (505) 416-7000
- Academic Affairs: Virginia Padilla Vigil, email: vpvigil@swc.edu,Phone: (505) 467 6821
- Student Services: email: studentsupport@swc.edu,Phone: (505) 467 6603
- Registrar: Kathy Levine, email: collegeregistrar@swc.edu, Phone: (505) 467 6809
- Finance Office: Allison Frank, email: allisonfrank@swc.edu, Phone: (505) 467 6839
Accreditation Statement
Southwestern College is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools. The Art Therapy/Counseling Program is also approved by the American Art Therapy Association.
Academic Programs and Institutional Information
Contact: Dru Phoenix| email: druphoenix@swc.edu | phone: (505) 467 6815
Information concerning SWC’s academic programs is available in the college catalog. – https://www.swc.edu/collegecatalog/
Bookstore
Contact: Juli Burgett | email: juliburgett@swc.edu | phone: (505) 467 6805
The SWC Bookstore is in the Enrollment Services/Administration Building. Textbook lists are compiled a quarter prior and are made available for purchase at the Bookstore. Students can find the ISBN and price of each book on the Quarterly booklist, which is made available on Populi. Students can purchase their books through the SWC Bookstore using their financial aid if the student has funds to cover tuition, fees, and the books.
ADA Accessibility Services
Contact: Student Support Services | email: studentsupport@swc.edu | phone: (505) 467 6603
The Student Affairs Department coordinates campus-wide efforts to provide services and accommodations for students with disabilities. In compliance with the Americans with Disabilities Act (ADA) and the Rehabilitation Act of 1973, Student Affairs ensures that eligible students receive proper classroom modification and serves as a liaison between faculty and students. Medical or psychological documentation is required to recognize a disability. For more information please see the ADA Accessibility Services policy in the catalog. –https://www.swc.edu/advisement-success-coaching-and-disability-services/
Emergency Notification Systems
Contact: Donna Harrington | email: donnaharrington@swc.edu | phone: (505) 514 1240
All campus emergency notifications are sent to students, faculty, and staff through Populi. To receive these messages, you must activate text messaging through the Populi database.
Financial Aid Information
Contact: Financial Aid Administrator | email: financialaid@swc.edu | phone: (505) 416 7000
The Financial Aid Office aids students in completing the Free Application for Federal Student Aid (FAFSA), Verification requirements, Entrance and Exit Loan Counseling, PLUS Loan applications, scholarship applications, Cost of Attendance information, and financial aid verification for agencies. For more information concerning Financial Aid and how to apply, please visit: https://www.swc.edu/financial-aid/
Withdrawal Policy
Contact: Kathy Levine | email:collegeregistrar@swc.edu | phone: (505) 467 6809
Withdrawal from the college means that you do not plan to return for at least one year. Withdrawals from the college may be requested by students due to health, medical, family, or personal issues. The SWC Withdrawal Policy is located in the College Catalog – https://www.swc.edu/collegecatalog/
Refund Policy
Contact: Donna Jaramillo | email: attnbursar@swc.edu | (505) 467 6813
Information about tuition refund and financial aid refund policies can be found in the College Catalog – https://www.swc.edu/collegecatalog/
Return of Title IV Funds Policy
Contact: Financial Aid Administrator | email: financialaid@swc.edu | phone: (505) 416 7000
Regulations governing refunds of Title IV government loans require schools to refund all unearned aid to the lender rather than the student. This will lower the amount of the borrower’s loan. Refunds of government loans are determined on a pro-rata calculation based on the date the student last attended class. When the college’s refund policy differs from the federal policy, and the college is required to refund unearned aid to the federal government, the student may be required to pay the College any tuition due based on the college’s refund policy.
https://www.swc.edu/refund-policy/
Alcohol and Drug Free Campus Policy
Contact: Student Support Services | email: studentsupport@swc.edu | phone: (505) 467 6603
The Drug Free Schools and Communities Act Amendment of 1989 requires the College to certify to the Department of Education that it has adopted and implemented a program to prevent the illicit use of drugs and the abuse of alcohol by students and employees. SWC is in compliance with the requirements of the Act. The Alcohol and Drug Free Campus Policy is available in the College Catalog –https://www.swc.edu/collegecatalog/
Campus Safety and Annual Security Report
Contact: Registrar | email: collegeregistrar@swc.edu | phone: (505) 467 6809
To assure compliance with the Student Right-to-know Act and the Clery Act, SWC publishes the Annual Security Report of Crime Statistics. The full report may be accessed at: https://www.swc.edu/frequently-asked-questions/security-and-safety-statistics-for-swc/. The report contains statistics of occurrences of crimes such as murder, sexual offenses, burglary, and hate crimes that have occurred on campus as well as statistics for the number of arrests made on campus for liquor law violations, drug abuse violations, weapon possessions, and hate crimes.
Family Educational Rights and Privacy Act of 1974 (FERPA)
Contact: Virginia Padilla Vigil | email: vpvigil@swc.edu | phone: (505) 467 6823
In accordance with the Family Education Rights and Privacy Act of 1974, as amended, persons of any age who attend a post-secondary educational institution that receives federal funding are hereby informed of the right to inspect and review their official education records. SWC considers attendance to begin when a student is officially accepted or conditionally accepted. Students should submit to the Registrar or Financial Aid a Release of Information Form. An annual FERPA informational email is sent to students via email.
Code of Student Conduct
Contact: Student Support Services | email: studentsupport@swc.edu | phone: (505) 467 6603
Student conduct in the environment of an institution of higher learning is expected to be exemplary always. The regulations listed within the Code of Student conduct is promulgated by the Office of Student Support Services. The administration of SWC has delegated and authorized the Director of Student Services as the office responsible for the administration of discipline. The Code of Student Conduct is available in thehttps://www.swc.edu/swc-forms/success/student-life/student-complaint-policy/ pages 83-89.
Completion/Graduation Rates and Retention Data
Registrar | email: collegeregistrar@swc.edu | phone: (505) 467 6809
Graduation and retention rates are available through the Registrar’s Office. These statistics are published in the annual IPEDs report and are disclosed to all students after submitting a FAFSA.
Title IV Loan Counseling and Master Promissory Note
Contact: Financial Aid Administrator | email: financialaid@swc.edu | phone: (505) 416 7000
Prior to receiving the first disbursement of a Direct Unsubsidized Loan, the student must complete entrance counseling. In addition, all student borrowers of a loan made under the Federal Direct Loan Program must complete exit counseling after the borrower ceases to attend at least half-time enrollment at the college.
Entrance counseling and the Loan Master Promissory Note (MPN) should both be completed online at www.studentaid.gov. Both must be on file and tracked in Populi before funds can be approved and sent to SWC. This insures that the student fully understands their rights and obligation as a student loan borrower. Entrance counseling informs students of their various loan repayment responsibilities including repayment options, interest accrual, and aggregate loan limits.
Once the student has graduated, dropped below half-time enrollment, or has withdrawn from school, the Office of Financial Aid will send the student notification to complete Exit Loan Counseling via email. Exit Counseling informs students of their various loan repayment responsibilities and options.
Rights and Responsibilities of Students on Financial Aid
Contact: Financial Aid Administrator | email: financialaid@swc.edu | phone: (505) 416 7000
As a recipient of financial aid, there are certain rights and responsibilities of which students should be aware of. These rights and responsibilities of students on financial aid are listed in the yearly Guide to Financial Aid, the NASFAA Student Index, and the Federal Student Aid website.
Student’s Right to Know
- Financial aid programs available at the institution
- Application process that must be followed to be considered for aid
- Criteria used to select recipients and calculate need
- The College’s refund policy
- The Office of Financial Aid policies surround Satisfactory Academic Progress (SAP)
- Services available under the American with Disabilities Act
- Disbursement procedures for financial aid
- Procedure for determining how the student’s financial aid was awarded
- Procedure for accepting/declining aid packages
Student’s Responsibility
- Completing their FAFSA application in a timely manner
- Submitting information requested by the Office of Financial Aid in a timely manner
- Keeping the Office of Financial aid informed of any changes in address, name, marital status, financial situation, or any changes in student status
- Reporting to the Office of Financial Aid any additional assistance from non-institutional sources such as scholarships, private loans, fellowships, Veterans Affairs educational benefits
- Notify the Office of Financial Aid of a change in enrollment status
- Maintaining Satisfactory Academic Progress
- Re-applying for the FAFSA each aid year
- Understanding and accepting responsibility for all agreements signed
Constitution Day
Contact: Financial Aid Administrator | email: financialaid@swc.edu | phone: (505) 416 7000
The school holds educational events pertaining to the United States Constitution at the Office of Financial Aid on September 17th of each year. This event includes fee informational material, fun activities, and constitution booklet handouts. Students are notified of Constitution Day activities via email each year.
Copyrighted Material
Contact: Student Support Services | email: studentsupport@swc.edu | phone: (505) 467 6603
As a college that values intellectual inquiry in its graduate programs, we provide leadership in the development of knowledge, and create opportunities for the application of said knowledge to real-world problems. Southwestern College is committed to adhering to all applicable laws regarding intellectual property. This policy is available in our student handbook and is in compliance with Title 17 U.S. code, the United States Copyright Act, the Digital Millennium Copyright Act of 1998, and the Technology, Education, and Copyright Harmonization (TEACH) Act of 2002.
Private Education Loan Certification
Contact: Financial Aid Administrator | email: financialaid@swc.edu | phone: (505) 416 7000
Pursuant to Section 155 of the Higher Education Act of 1965, as amended, and to satisfy the requirements of Section 128(e)(3) of the Truth in Lending Act, a lender must obtain a self-certification signed by the applicant before disbursing a private educational loan. The school is required on request to provide this form or the required information only for students admitted or enrolled at the school. Throughout this Applicant Self-Certification, “you” and “your” refer to the applicant who is applying for the loan. The applicant and the student may be the same person.
This form can be found here.
College Navigator
Contact: Roberta Koska | email: robertakoska@swc.edu | phone: (505) 467 6827
Consists primarily of the latest data from IPEDS. The college navigator website can be found at: College Navigator Homepage
Mail Voter Registration
Contact: Financial Aid Administrator | email: financialaid@swc.edu | phone: (505) 416 7000
New Mexico online voter registration –https://portal.sos.state.nm.us/ovr/webpages/instructionsstep1.aspx
Paper voter registration forms can be obtained through the Financial Aid Office.